Monthly Archives: September 2011

Blackberry 9900 missing “Mailbox” option in OWA setup.

I’ve been setting up some new Blackberry phones at work, and I’ve run into an issue on the 9900 models.  Sometimes they are missing the “mailbox” option in OWA setup.  From what I’ve seen, the only way to set this up is via the carrier specific Blackberry website*.  You’ll need to use your BlackBerry ID to get in.

If your Blackberry ID doesn’t work, try calling Verizon / your carrier.  In one case here we had to remove the ID and re-create it before it would allow access to those settings via browser.  Good luck!

*Here is Verizons: